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We offer free standard shipping for all orders and Express Shipping for extra paid orders.

Each order requires 3-5 business days for processing. Nonetheless, order with high prescription or prescription sunglasses requires 5-9 business days for processing. Usually, it takes approximately 4-7 business days for express shipping and about 10-25 days for standard shipping, depending on different countries, areas and shipping carriers. Please be aware that we have no control over the shipping process.

Please verify your shipping address during checkout. We are not responsible for any invalid or undeliverable address. For security purposes, we're unable to redirect the package once it has been shipped. Please note that shipments can occasionally be delayed due to unforeseen circumstances.

You'll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow 24 hours for the tracking number to become active.

In the event that you would like to return or exchange your new eyewear, please contact within ten days of receiving your order and hold on to the original packaging because we'll ask for that too. Exchanges are based on product availability, and may incur additional charges based on price.

All refunds are issued to the original form of payment and may take up to 10 business days for your financial institution to process.

Frames that have been worn, customized with prescription lenses, customized with non-prescription lenses, or adjusted in any way are not eligible for a refund.

Due to the custom nature of prescription frames, frames that have prescription lenses installed are final sale and cannot be returned.
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